WHITEPAPER: Paving Your Path to Branch Transformation

Read this whitepaper to explore the three key channel performance management tactics for success

Paving Your Path to Branch Transformation Whitepaper

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Learn about channel performance management solutions that support the performance of an integrated digital environment and provide visibility into the omni-channel consumer experience. Understand how these tools will enable bank branches to show off new digital capabilities, provide efficient resolution to operational performance issues and support the expansion of customer wallet share.

This whitepaper outlines three key adaptations to your existing channel performance management approach that will help support the integration of branch transformation strategies:

  • Device Management - Know and understand your self-service devices
  • Transaction Management - Unlock the value of customer transaction data
  • Cash Management - Be on top of your cash flow movement

"Whether it is front line operations, the secondary support teams doing research, or our business teams looking for a better understanding of card usage or ATM channel performance, INETCO’s real-time transaction data platform has positively impacted us all. Woodforest has been able to take a multi-faceted approach to real-time transaction intelligence. This data strategy has measurably paid off in terms of operational efficiency, customer experience and branch profitability."

Scott Haney
Vice President, Corporate Operations at Woodforest National Bank

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