With Financial Institutions and payment processors generating and collecting more information about customer transactions faster than ever, organizations need to increase the required level of responsiveness when it comes to building lasting customer relationships, dealing with fraud or managing operational performance issues.
This guide outlines how organizational teams, such as IT Operations, ATM Operations, Retail & POS Operations, Fraud & Security Operations and Switch Operations use INETCO Insight’s real-time alerts.
This short read is meant to help Financial Institutions and payment processors determine the steps needed to:
“Whether it is front line operations, the secondary support teams doing research, or our business teams looking for a better understanding of card usage or ATM channel performance, INETCO’s real-time transaction data platform has positively impacted us all. Woodforest has been able to take a multi-faceted approach to real-time transaction intelligence. This data strategy has measurably paid off in terms of operational efficiency, customer experience and branch profitability.”
VP, Corporate Operations for Woodforest National Bank